These days, a
lot many customers are regularly complaining about a lot many websites for non
delivery of products, not giving discounts as promised, no refund in case of
return, sending in damaged products or sending something else than what have
been ordered or too delay in the product to arrive.
If you are also
one amongst such customers, then read the pointers below to know what exactly
needs to be done next.
Pointers to
follow if you have been cheated online:
·
Register a free complaint with
the consumercomplaints.in or the indiaconsumerforum.org, they will fight for
your case to the best extent they can. Also, they don’t charge you anything so
you don’t need to worry before filing your case.
·
You can also raise a complaint
with other organisations which are getting very famous these days like the core.nic.in,
consumerdaddy.com or akosha.com, they also fight for your rights against the online shopping sites to help you get
back all that you have invested in.
·
Make a complaint to local
police only if the website is local. Write about your complaint on various
forums like yahoo, or other websites or on the very website which have cheated
you. Leave your bad experience on your social websites like twitter and Facebook
accounts so that the others also avoid the website.
Pointers on your part to avoid such happenings to your best:
·
Always make it a point to take
a snapshot of the deal when you purchase something. Keep the reference mail in
your mail box until you receive the order at its best. Use them when they don’t
turn up to do anything which they have promised.
·
In case of any complaint with
any of the online shopping websites, make it a
point to call the very same website first, at times, only they resolve your
problem in minutes. Like if you are using a voucher which has just expired,
call the team so that they can renew you a fresh one.
·
Avoid things like card payment,
where most of the times, the online shopping
stores fail to refund you the amount. Hence in case your product is not
delivered, you lose nothing. Similarly, avoid websites which offer too much of
discounts or cash back promises, they always tend to be fake.
